Welcome to the Yellowstone Store family. Our store is built on the rugged spirit and authenticity of the West, and we are dedicated to bringing you high-quality merchandise that reflects these values. These Terms and Conditions (“Terms”) govern your access to and use of the www.yellowstone-store.com website (the “Site”) and your purchase of products from us. By accessing the Site or placing an order, you agree to be bound by these Terms. Please read them carefully.
Our goal is to ensure a transparent, trustworthy, and satisfying experience for every member of our family—that’s you. If you have any questions, our trusted crew is always here to help.
1. Acceptance of Terms
By accessing, browsing, or making a purchase from the Yellowstone Store website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns policy, and our Privacy Policy. If you do not agree with any part of these terms, you must not use this Site or purchase our products.
2. Website Use and User Obligations
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.
Your responsibilities include:
- Providing accurate, current, and complete information during account creation and checkout.
- Maintaining the confidentiality of your account credentials.
- Not using the Site to transmit any malicious code or engage in any fraudulent activity.
- Respecting all intellectual property rights associated with the Site’s content and products (see Section 7).
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe your conduct violates these Terms or is harmful to our business or other customers.
3. Products and Services Description
Yellowstone Store offers a curated collection of high-quality merchandise inspired by the Western spirit. Our product categories include, but are not limited to:
- Apparel & Accessories: Clothing, Hats, Hoodies & Sweatshirts, Jewelry, Bags & Backpacks.
- Home & Lifestyle: Home & Office, Kitchen & Bar, Blankets & Pillows, Glassware, Coasters, Cutting Boards, Flasks.
- Collectibles & Gifts: Funko Pop! Figures, Books & Calendars, Games & Playing Cards, Candles & Fragrance.
- Gift Essentials: Gift Wrap & Greeting Cards, Kids & Baby items.
We strive to display our products as accurately as possible. However, slight variations in color, texture, or detail may occur due to monitor settings, photography, or the handmade nature of some items. If a product you receive is significantly different from its description, please contact us immediately.
Important Product Notes: Certain items are final sale and cannot be returned or exchanged for health, safety, or hygiene reasons. This includes all Candles & Fragrance items, personalized/custom products, Gift Wrap & Greeting Cards, opened software/media (Games & Playing Cards, Books & Calendars), intimate apparel from the Kids & Baby category (unless defective), and any item marked “Final Sale.”
4. Orders and Payment Terms
Order Process:
Placing an item in your cart does not reserve it. An order is only confirmed once we send you an order confirmation email after payment has been successfully processed.
Pricing:
All prices are listed in US Dollars (USD). We reserve the right to adjust prices at any time, but changes will not affect orders already confirmed.
Payment Methods:
We accept payments via Visa, MasterCard, JCB, and PayPal. By providing your payment information, you represent and warrant that you are authorized to use the chosen payment method.
Order Acceptance & Cancellation:
We process orders within 1-2 business days. You may contact us to request cancellation before your order ships, but we cannot guarantee cancellation if processing has already begun.
Shipping & Delivery:
We ship globally, excluding some remote regions and parts of Asia. You are responsible for providing a correct and deliverable shipping address.
- Standard Shipping: $12.95 flat rate via DHL or FedEx. Estimated delivery: 10-15 business days after shipment.
- Free Shipping: Available on orders over $50 via EMS. Estimated delivery: 15-25 business days after shipment.
Delivery times are estimates. Delays may occur due to customs, holidays, or carrier issues. Tracking information is provided for all shipments.
5. Returns, Exchanges, and Refunds
Your satisfaction is paramount. Our full Returns & Exchanges Promise is detailed on our Shipping & Returns page and is incorporated into these Terms.
Key User Obligations:
- You must initiate a return/exchange request within 15 days of receiving your order by emailing [email protected].
- Items must be returned in their original, unused, unwashed condition with all tags and packaging intact.
- You must follow the provided Return Merchandise Authorization (RMA) process and use a trackable shipping method.
- Original shipping fees are non-refundable unless the return is due to our error (wrong or defective item).
Refund Process: Upon approval of your return, refunds are processed to your original payment method within 5-10 business days. The time for the credit to appear depends on your bank or payment provider.
6. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Yellowstone Store, its licensors, or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
The “Yellowstone Store” name and logo, and all related product and service names, designs, and slogans are trademarks of Yellowstone Store or its affiliates or licensors. The “Yellowstone” trademark is used under license from its respective owners. You may not use such marks without our prior written permission.
You are granted a limited, non-exclusive, non-transferable license to access and make personal, non-commercial use of the Site. You may not download, modify, reproduce, distribute, or commercially exploit any content without express written authorization.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Yellowstone Store, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Site.
- Any conduct or content of any third party on the Site.
- Any content obtained from the Site.
- Unauthorized access, use, or alteration of your transmissions or content.
- Delays or failures in the shipment of products beyond our reasonable control (e.g., carrier delays, customs issues, natural disasters).
Our total liability to you for any claim arising out of or relating to these Terms or your use of the Site or products shall not exceed the amount you paid to us in the last six months for the products giving rise to the claim.
This limitation does not apply to liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation where such limitation is prohibited by law.
8. Governing Law and Dispute Resolution
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of [Insert State, e.g., Arizona], United States, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Site will first be attempted to be resolved through good-faith negotiations with our customer service team. If unresolved, it may be submitted to binding arbitration or the competent courts in [Insert County, e.g., Maricopa County], [Insert State], USA.
9. Changes to Terms and Conditions
We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion. The “Last Updated” date at the top of this page will be revised accordingly. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
10. Contact Our Trusted Crew
We’re here to help. If you have any questions about these Terms and Conditions, your order, or anything else, please reach out. We treat every customer like family.
Yellowstone Store
3988 Timberbrook Lane
Mesa, US 81643
Email: [email protected]
Website: www.yellowstone-store.com
We aim to respond to all inquiries within 1-2 business days.
© Yellowstone Store. All rights reserved. Yellowstone is a trademark of its respective owners.
